Privacy Policy

This policy is being drafted and will be published in full before Lasting Aftercare accepts its first client. The sections below outline our intended commitments.

Data We Collect

We collect information provided by funeral homes at the time of case intake: the deceased's name, date of death, date of birth, and service type; the primary contact's name, email address, phone number, and relationship to the deceased. We do not collect payment information directly.

How We Use It

Data is used solely to deliver the aftercare program on behalf of the funeral home. We do not sell, share, or use data for advertising purposes. Each funeral home's family data is logically isolated and inaccessible to other funeral home accounts.

Data Retention

Family data is retained for the duration of the aftercare program (12 months from intake) plus 30 days. Upon account cancellation, all data is deleted within 30 days. Funeral homes may request earlier deletion at any time.

Your Rights

Bereaved families may request removal from all communications at any time by replying to any message. Funeral home administrators may request data deletion via their account dashboard or by contacting us directly.

Contact

For privacy-related questions, contact us at [email protected].